Veri-Tax is excited to continue with our ‘Delivering Customer Happiness’ Monthly Spotlight featuring Marrin Saltz!
Please read how Marrin delivers our Customer Happiness Promise below!
Marrin Saltz
Customer Service Representative (Tempe Remote Team)
My number one goal here at Veri-Tax is to always go above and beyond in customer happiness. One of the ways I do this is by choosing to remember that the customer I’m speaking with has their own tribulations that they are going through each day. I’d love to put a smile on their face or at least maybe I can be one of the happiest people that they’ve spoken with today. I do this by making sure I have a pleasant tone and am super grateful that they’re even willing to talk with me. The way I remain positive is to choose to make lemonade out of any situation because we only have one life and shouldn’t dwell on the negatives.