Veri-Tax is excited to continue with our ‘Delivering Customer Happiness’ Monthly Spotlight featuring one of our Customer Happiness Team representatives, Brian Kang!

Brian Kang

Customer Happiness Team (Irvine team)

“The best way I can deliver clients with great customer service, whether it be VOE or 4506 related, is by pretending that the order is for myself or another loved one applying for the loan. This helps me push myself to go full OTR  every time I touch an order because I would want the same time and attention to be given to my loan. This has helped keep me focused on getting the job done by according means.”